Lobster Warranty Policy

As a reminder, the Lobster warranty period and limitations can be found in this section:

SNOWBOARDS

If you have a warranty issue, please check the list below:

Usually Accepted for warranty:

  • Delamination.
  • Problems with Inserts.
  • Cracked top sheet (outside of the binding area and if the wood core is not broken).
  • Split edge from sidewall (if there is no obvious impact on the edge).


Probably Declined for Warranty:

  • Any damage on the base due to impact.
  • Broken edges due to impact.
  • A completely broken board.
  • Screws pushed through the base (use of inserts screws that are too long or used without a washer).


BINDINGS

If you have a warranty issue, please check the list below:


  • You are covered with a limited lifetime warranty against manufacturing defects on Baseplates, Disks, Heelhoops and Highbacks.
  • You are covered against manufacturing defects only under normal use, and when set up as instructed by the manual.
  • You are NOT covered for cosmetic damage, like scratches or dents, or normal wear and tear.
  • You are NOT covered for damage caused by misuse, collision, alteration or modification.
  • You are NOT covered for damage caused by improper assembly or installation. Please read the manual carefully!

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